Our Website Terms and Conditions of Use
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
I am not a law enforcement officer nor am I affiliated with a law enforcement officer or agency. I am not accessing this site to gain information to use against the website operators it’s affiliates or any other person or entity in any conceivable manner. I will hold the operators of this website, or anyone associated with this website harmless for any information I find herein. I know and understand the laws in my country and state with regards to purchasing prescription medication and if I am required by law to have a valid prescription, I do. To order the products or services from us you have to be at least 18 years of age.
The packages are delivered by Regular Airmail and do not need to be signed for upon arrival. In the unlikely event that your packages are not received in good time, please contact customer service.
We have 3 shipping options:
- Overnight Shipping – $75
- 3 – 5 Days – $40
- 7 – 10 Days – $15
All orders are shipped within 1-7 days depending on your shipping option, once your credit card has been validated, excluding weekends and holidays. In the event that your order is split up into two or more parcels, the parcels are shipped with the same pace and time. These parcels are shipped on the same day, they will arrive on the same day on the precise address.
In the case of needing to cancel an order, you are able to do that within 12 hours after payment completion. You must notify our customer service with the details of your order so it could be Cancelled. Otherwise your order will be fulfilled & charged respectively. All personal information in this website will be treated according to US legislation. The data of customers Royal Strong Incense, cannot be disclosed even upon an official request submitted by US and foreign authorities.
Claims and Refunds
If you have not received your order within 20 days and you do not receive a seizure notification from us. We will provide you with further instructions. It’s very unlikely that such an event of faulty or unsuccessful delivery might happen. This is why you should insert the right delivery address when placing your order.
This will help Royal Strong Incense to get your package to you on time and at the precise destination. If you used all correct details and you still do not receive your order, then our Company will replace your order immediately following our subsequent receipt of those goods. If this is impossible, we will make a full refund of the purchase price so you won’t have to loose a dime. Should your goods be seized by Customs and Excise, we will follow it up and reship your order to you or provide you with further instructions.
We at Royal Strong Incense abide by our federal and state regulations and we expect the same from our customers. As a caveat to all who purchase any of our herbal incense products in retail or wholesale, all these products are only intended for the consumption of consumers 18 years old and above. All our products are not sold and not to be resold to persons below legal age in accordance with law.
All our herbal incense products are legal within our state rules so customers have to check if our products are compliant and compatible with their specific state laws. To reiterate, Royal Strong Incense only ships its products to states where they are legally acceptable. It is your responsibility to check with your city’s regulations.
All our herbal incense products have been certified by a reputable laboratory. But while they do not contain any ingredient prohibited by law, these products are not for human consumption and should only be used as indicated, primarily as an aromatic potpourri. Royal Strong Incense and the manufacturers of these products should not be held liable for the improper and incorrect use of any of our herbal incense products.
All those who access and make use of this eCommerce website agree to be bound by the website’s Security Policy, Legal Notice and all applicable laws, local and federal. Everything in this website is protected by applicable laws and you agree to abide by those laws when you use the website.